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XPO Tracking: Track XPO LTL Freight by PRO Number

CARRIAGE TRACKING – All-in-One Courier Tracking Service

xpo tracking logo

XPO Tracking


For XPO tracking, enter your PRO number in the tracker above or on xpo.com’s Track & Trace page. A bill of lading (BOL), PO or pickup number usually works too. XPO is one of North America’s largest LTL carriers. For help, call XPO LTL customer care at (800) 755-2728 with your ZIP code ready.

Shipping a pallet or a crate with XPO? Freight tracking works differently from parcel tracking. You’ll usually track with a PRO number rather than a standard tracking code, and updates happen at service centers rather than every few miles.

This guide explains how XPO tracking works, where to find your PRO number, what each shipment status means, typical transit times, and how to reach XPO.

XPO Tracking: How to Track Your Freight Shipment

XPO Tracking via Carriage Tracking

  • Find your PRO number on the bill of lading, the freight label, or the shipper’s confirmation.
  • Paste it into the tracker at the top of this page.
  • Click Track Now.
  • Review the latest status, service center and estimated delivery date.

If you move freight with several LTL carriers, Carriage Tracking lets you check them all in one place.

XPO Tracking on the Official Website

  • Go to xpo.com and open Track & Trace.
  • Enter your PRO number, BOL, PO, or pickup reference.
  • Click Track.
  • Check the status, delivery estimate and, once available, the delivery receipt and BOL images.

Business shippers with an XPO account can also track through the customer portal or the XPO app, or connect tracking to their own systems through EDI or API.

XPO Tracking Number: The PRO Number

In LTL freight, the main tracking number is the PRO number. “PRO” comes from “progressive number”, a sequential ID assigned to each shipment. XPO PRO numbers are numeric, usually printed with a hyphen (for example 123-456789), and appear on a barcode sticker on each handling unit.

You can also track an XPO shipment with:

  • Bill of lading (BOL) number
  • Purchase order (PO) number
  • Pickup request number
  • Load or shipper reference number

Where to Find Your XPO PRO Number

  • On the PRO barcode sticker attached to the freight
  • On the bill of lading
  • In the pickup confirmation email or text from XPO or the shipper

If you’re receiving the freight and don’t have a number, ask the shipper. They booked the pickup and hold every reference.

XPO Tracking Number Not Working?

xpo tracking from carriage tracking
  • Check the digits. Make sure the number is complete. Including or leaving out the hyphen shouldn’t matter, but missing digits will.
  • Wait for the first scan. A new PRO may show nothing until the freight is picked up and scanned at the origin service center.
  • Try another reference. Search by BOL or PO number instead.
  • Contact XPO. Call customer care with the shipper’s name, pickup date and both ZIP codes.

XPO Tracking Statuses Explained

Status

What it means

Shipment information received

XPO has the shipment details, but the freight hasn’t been picked up yet.

Picked up

A driver collected the freight from the shipper.

At origin service center

It’s at the first terminal and being loaded for linehaul.

In transit / Departed

It’s moving between service centers.

At destination service center

It has reached the terminal that will deliver it.

Appointment required / scheduled

XPO needs, or has booked, a delivery time with the consignee.

Out for delivery

It’s on a local truck heading to the delivery address.

Delivered

Signed for. The delivery receipt is usually viewable online.

Partial delivery

Some pieces arrived. The rest are following or being traced.

Refused / Damaged

The consignee refused the freight, or damage was noted.

Overage / Shortage

More or fewer pieces were counted than the BOL lists.

Interline

Handed to a partner carrier for a lane XPO doesn’t serve directly.

Customs hold

A cross-border shipment is waiting for customs clearance.

Freight often sits at a service center between legs, so a status may not change for a day. That’s normal for LTL.

How Long Does XPO Take to Deliver?

XPO offers day-definite LTL service to about 99% of US ZIP codes. Short regional lanes often deliver in one or two business days, while coast-to-coast freight takes longer. Your exact transit time depends on the origin and destination service centers, the service level, and whether delivery needs an appointment, liftgate or inside delivery.

XPO’s website has a transit-time tool that gives an estimate for your two ZIP codes. That’s more accurate than any general range. Weather, holidays and missed appointments are the most common causes of delay.

xpo logistics tracking from official website
xpo logistics tracking from official website

About XPO

XPO, Inc. is headquartered in Greenwich, Connecticut, and is led by its North American LTL business. According to its 2025 annual report, XPO has about 37,000 employees and 592 locations in 17 countries, and serves roughly 55,000 customers in North America and Europe.

The LTL network moved about 16 billion pounds of freight in 2025 and has around 9% of the US LTL market. It also offers cross-border service to Mexico, Canada and the Caribbean. XPO’s second business is European Transportation, which covers full truckload brokerage, pallet networks and last-mile delivery across key European countries.

How XPO Has Changed

Much of what you’ll read about “XPO Logistics” online is out of date. XPO spun off its contract logistics business as GXO in 2021 and its truck brokerage business as RXO in 2022. It also sold its intermodal operation and now focuses on LTL. If your shipment was booked with GXO or RXO, track it with those companies, not XPO.

In December 2023, XPO bought 28 service centers from the bankrupt Yellow Corporation. That’s why many former YRC tracking customers now ship with XPO.

XPO vs Other LTL Carriers

Many shippers split freight between several LTL networks by lane. If your freight went with a different carrier, you can follow it with Old Dominion, Estes, ABF Freight, R+L Carriers or TForce Freight. They all track by PRO number in the same way.

XPO Customer Service

  • LTL customer care: (800) 755-2728, with your ZIP code ready
  • Email: ltlccg@xpo.com
  • Corporate office: Five American Lane, Greenwich, CT 06831
  • Website: xpo.com

For billing, claims or reweigh disputes, the shipper who booked the courier service is usually the account holder, so they may need to contact XPO for you.

Other Carriers at Carriage Tracking

Conclusion

XPO Tracking is a straight forward way through tracking tools of XPO Logistics and Carriage Tracking. Customers can easily monitor their shipments using PRO numbers, ensuring transparency and real-time updates throughout the delivery process. XPO is a global leader in freight logistics and trucking, offering reliable Less-than-Truckload (LTL) services across North America and beyond.

From its extensive infrastructure to innovative technology, XPO continues to set industry standards, providing tailored solutions for various shipping needs, including international and specialized logistics. Whether tracking through the XPO website or via third-party platforms like Carriage Tracking, XPO remains committed to delivering seamless service and customer satisfaction.


FAQ – Frequently Asked Questions

It’s the unique freight tracking number XPO assigns to each LTL shipment. It’s printed on the bill of lading and on barcode stickers on the freight.

Yes. XPO’s Track & Trace also accepts bill of lading, PO and pickup numbers.

Yes, but the company now trades as XPO, Inc. and focuses on LTL. Its former logistics and brokerage businesses are now separate companies, GXO and RXO.

Once the freight is delivered, delivery receipt and BOL images are usually available through XPO’s Track & Trace or the customer portal.

Yes. Residential LTL deliveries usually need an appointment, and a liftgate is needed if there’s no loading dock. The shipper should book these services in advance.

LTL freight updates when it’s scanned at service centers, so there can be gaps while it’s on a linehaul trailer. If nothing changes for more than two business days, call XPO with your PRO number.

Yes. XPO offers cross-border LTL service to Canada, Mexico and the Caribbean.