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ABF Tracking: Track Your ABF Freight Shipment by PRO Number

CARRIAGE TRACKING – All-in-One Courier Tracking Service

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ABF Tracking


For ABF tracking, enter your 9-digit PRO number in the tracker above or on ArcBest’s shipment tracking page. You’ll find the PRO number on the bill of lading or in the shipper’s confirmation. ABF Freight is ArcBest’s less-than-truckload (LTL) carrier. You can reach customer service at (800) 610-5544.

Waiting on a pallet, a crate or a large piece of furniture shipped with ABF Freight? Freight tracking works a little differently from parcel tracking. You’ll usually track with a PRO number rather than a regular tracking code, and delivery is often scheduled by appointment

This guide explains how ABF tracking works, where to find your PRO number, what the shipment statuses mean, and what to expect when freight is delivered to a home or business.

What Is ABF Freight?

ABF Freight is the LTL (less-than-truckload) carrier of ArcBest, a logistics company headquartered in Fort Smith, Arkansas. According to ArcBest, ABF has been operating continuously since 1923 and is one of North America’s largest LTL carriers.

ABF serves around 51,000 communities in all 50 states, Canada and Puerto Rico through 239 service centers, and reaches Mexico through partner trucking companies. LTL means your shipment shares trailer space with freight from other customers, which keeps costs down for shipments too large for a parcel carrier but too small for a full truck

ABF Tracking: How to Track a Freight Shipment

ABF Tracking via Carriage Tracking

  • Find the PRO number on your bill of lading or shipping confirmation.
  • Paste it into the tracker at the top of this page.
  • Click Track Now.
  • Review the latest status, service center location and estimated delivery date.

If you ship with several freight companies, Carriage Tracking lets you check them all in one place instead of logging into each carrier’s site.

ABF Tracking on the Official ArcBest Website

  • Go to the shipment tracking page on arcb.com.
  • Enter your PRO number. In most cases, a bill of lading or purchase order number also works.
  • Click Track.
  • Check the status, current terminal and delivery estimate.

Business shippers with an ArcBest account can also track through the customer dashboard, or connect tracking to their own systems through EDI or API.

ABF Tracking Number (PRO Number)

In freight shipping, the main tracking number is called a PRO number. ABF PRO numbers are usually 9 digits long and numbers only.

Where to Find Your ABF PRO Number

  • Bill of lading (BOL): the PRO number is often printed or stickered on it.
  • Shipping confirmation: the shipper or seller usually emails it once the pickup is booked.
  • Freight labels: PRO stickers are attached to each handling unit.

If you’re the recipient and don’t have a number, ask the shipper. They booked the pickup and have all the references.

old dominion tracking from carriage tracking

ABF Tracking Number Not Working?

  • Check the digits. Make sure you entered all 9 digits with no spaces or letters.
  • Wait for pickup. A PRO number may show nothing until the freight is picked up and scanned at the origin service center.
  • Try another reference. Search by bill of lading or PO number instead.
  • Contact ABF. Call customer service with the shipper’s name and pickup date.

ABF Tracking Statuses Explained

Status

What it means

Pickup scheduled / Dispatched

A driver has been assigned to collect the freight.

Picked up

The freight has been collected from the shipper.

At origin service center

It’s at the local terminal and being loaded for linehaul.

In transit

It’s moving between service centers on a linehaul trailer.

At destination service center

It has reached the terminal closest to the delivery address.

Delivery appointment scheduled

A delivery date and time window has been set with the recipient

Out for delivery

It’s on a local truck heading to you.

Delivered

The freight was signed for. A delivery receipt (proof of delivery) becomes available.

Exception / Delayed

Something held it up, such as weather, a missing appointment, an address problem or a refused delivery.

Freight often sits at a service center between legs. If your status hasn’t changed for a day or two, see what “arrived at linehaul office” means to understand the stops in the middle of a freight route.

ABF Freight Transit Times

Transit time depends on distance, lane and service level. Shipments between nearby service centers often deliver in one or two business days, while coast-to-coast LTL freight takes longer. ArcBest has a transit-time tool on its website that gives an estimate for your origin and destination ZIP codes. That’s more reliable than any general rule, because it reflects the actual route.

Holidays, bad weather and appointment scheduling can all add time, especially for residential deliveries.

Expecting ABF Freight at Your Home?

Residential freight isn’t left on your doorstep like a parcel. Expect the following:

  • A call to book a delivery appointment. Make sure the shipper has your correct phone number.
  • Curbside delivery is standard. Inside delivery usually costs extra and must be arranged by the shipper.
  • A liftgate is needed if there’s no loading dock. Check it was included in the booking.
  • Inspect before you sign. Note any visible damage on the delivery receipt. It makes claims much easier.

ArcBest also runs U-Pack, a do-it-yourself household moving service, which is a separate booking from regular ABF freight.

ABF vs Other LTL Carriers

ABF competes with the other major US LTL networks, and many shippers split freight between them by lane. If your shipment went with a different carrier, you can follow it with Old Dominion, XPO tracking, Estes, R+L Carriers or TForce Freight. All of them track by PRO number in the same way.

Shipping freight that used to go with Yellow? Yellow (formerly YRC Freight) shut down in 2023, so much of that freight now moves with ABF and the carriers above.

ABF Freight Customer Service

  • Phone: (800) 610-5544
  • Safety and security: (800) 755-6486
  • Mailing address: ABF Freight System, P.O. Box 10048, Fort Smith, AR 72917-0048
  • Corporate address: 8401 McClure Drive, Fort Smith, AR 72916

Have your PRO number ready when you call. For billing, claims or reweigh questions, the shipper who booked the courier service is usually the account holder, so they may need to contact ABF on your behalf.

Understanding LTL Shipping

If you’re new to freight, LTL shipping works through a hub-and-spoke network. Freight is picked up, consolidated at a local service center, moved overnight on linehaul trailers between hubs, then delivered by a local truck. Every handoff creates a tracking scan, which is why ABF freight tracking shows terminal names rather than street-level locations.

Other Carriers at Carriage Tracking

Tracking more than freight? See all carrier tracking services and follow parcels and pallets from one page.


FAQ Related to ABF Tracking

It’s the 9-digit freight tracking number ABF assigns to your shipment. It’s printed on the bill of lading and freight labels.

Often yes. ArcBest’s tracking tool usually accepts a bill of lading or purchase order number. Otherwise, ask the shipper for the PRO number.

Use the pickup request form on arcb.com, or call customer service with the origin address, freight details and ready time.

Use ArcBest’s service center locator and enter your ZIP code.

Once the freight is delivered, the delivery receipt is available through ArcBest’s online tools or from customer service.

Yes. Residential deliveries are usually by appointment and curbside, and a liftgate is needed if there’s no dock.

Freight usually updates when it’s scanned at service centers, so there can be gaps while it’s on a linehaul trailer. If nothing changes for more than two business days, call ABF with your PRO number.