DTDC Tracking – Track Your Global Mail & Ecommerce Packages

CARRIAGE TRACKING – All IN ONE COURIER TRACKING SERVICE

DTDC Tracking logo

DHL Tracking


Get DTDC Tracking courier status with tracking number or ID from Carriage Tracking. You can also use AWB No. allocated to your parcel or put your reference number to see where your parcel has reached and when it will be at your door steps or final destination.

You can use Carriage tracking services for DTDC tracking exact location to know your parcel status.

How to Track DTDC Packages and Couriers

There are 4 ways you can use for DTDC courier tracking status.

DTDC Tracking Via SMS

DTDC offers the Indian customers to track their shipments through SMS with DTDC courier tracking number. Follow the instructions to for DTDC track status via SMS.

  • Step 1: Write a message with “Track (space) Tracking Number”
  • Step 2: Send it to 9230092300
  • Step 3: You will get a reply from DTDC with tracking details

DTDC Tracking VIA DTDC Website

The DTDC website is the primary source to track the shipments. It offers both the Indian domestic version of site and an international version as well for DTDC online tracking.

Follow these Steps to get DTDC parcel tracking status from DTDC website:

  • Step 1: Go the DTDC website, choose DTDC India if it is a domestic parcel and use DTDC international if it is and international parcel.
  • Step 2: You will find a tracking tool section on the site with the name of track your shipment.
  • Step 3: Put your DTDC tracking number in the tracking tool, you will get options to put your detail. You can either put Consignment number/AWB NO, Reference number, DTDC Pin Code or DTDC courier tracking number.
  • Step 4: Press track now button.
  • Step 5:  The DTDC tracking exact location of your parcel will appear on your screen with other delivery details. 
DTDC Tracking tool for tracking number

DTDC Tracking VIA App

DTDC offers the courier tracking app for both the Android and IOS systems. You can install it from the play store or from My DTDC.

You need to follow these steps to install DTDC Courier tracking India APP to get tracking status:

  • Step 1: Go to MY DTDC website or search My DTDC on Google Play store.
  • Step 2: Click on the install button.
  • Step 3: After installation, start tracking your shipment.
DTDC Tracking app

DTDC Tracking VIA Carriage Tracking

Getting DTDC tracking status from Carriage Tracking is one of the most reliable sources. It offers your up to dated data within no time.

Follow these steps to track DTDC parcels from Carriage Tracking:

  • Step 1: Go to carriagetracking.com or search carriage tracking on search engine search bar.
  • Step 2: Open the Carriage Tracking Website.
  • Step 3: Put your DTDC tracking number in the tracking tool appearing on your screen.
  • Step 4: Press the Track Now button.
  • Step 5: The up to dated tracking status will appear on your screen.

Track DTDC package and mails anytime. Carriage Tracking offers you DTDC global tracking services.

Carriage Tracking also offer USPS tracking, DHL tracking, Forex tracking, UMAC tracking and many other tracking services as well on.

Why Choose Carriage Tracking over Official Site or Other Tracking Tools?

Carriage Tracking is a specialized platform that offers courier tracking and shipment solutions for its customers. It offers up to dated and real time data within in time with accuracy. Using a third-party platform like Carriage tracking has always advantage for business owners, shippers and users in a way that they:

  • Can get accurate tracking data of multiple
    shipments from multiple origins and from different courier companies.
  • Allow the business and users to save time and energies and can get update whenever they need.
  • There are no Login, signup or other token requirements unlike other tracking tools or official sites.
  • The automatic carrier detection feature allows the user to just put the tracking number and the tool will automatically detect the courier company.
  • The clear, structured and aligned data presentation minimizes all the chances of confusion.
  • The Last update and inclusion of every miner delivery event in the status makes it very useful for the tracker.

DTDC Tracking Number Format & Examples

When a customer book a shipment from DTDC Express Limited, they will receive a 9-digit alphanumeric DTDC tracking number. The formation of DTDC code for tracking is simple as it starts with a capital letter and 8 numeric digits comes after. Sometimes it refers as consignment number or Air Waybill number (AWB) or a DTDC tracking id or DTDC Pin Code. Customers can find the tracking id on the booking receipt or through mail and SMS that delivered to customers as booking confirmation message.

Here is the format example of DTDC tracking number:

  • M24249947
  • D87350951
  • F67961654

DTDC Tracking Statuses, Terms and Their Meaning

DTDC usually update its tracking status after each event occur in the process of shipping, no matter how miner the effect is or how miner the change is.

Here is the list of Term used by DTDC and their meaning:

DTDC Courier Tracking StatusMeaning 
Soft data Upload This represents the confirmation of registration
Pickup Awaited This represents the creation of shipping label with the shipping process started 
Booked at Facility This means that DTDC received a parcel and the necessary measures are taking place for shipment. 
Processed & Forwarded to Facility It means that necessary measures took place and parcel moved towards next step
Processed & Forwarded from the FacilityIt means that parcel is moved towards the next transit center
Received at Hub It means that the package arrived at Linehaul office or reached at a hub
Processed & Forwarded to the HubThe package has been processed by the facility and is being forwarded to the hub. 
Processed & Forwarded from HubThe processing has been done and the package is being forwarded to the facility from the hub. 
Received at FacilityThe package is back at the facility and being prepared for delivery. 
Out for DeliveryDTDC has completely processed the package and now the package is being discharged to the recipient’s doorstep. 
Not Delivered (RECEIVER NOT AVAILABLE-(CIR) The recipient was not available to receive the package. The recipient requested not to leave the package if s/he isn’t available. And thus the package is back to DTDC. 
Successfully Delivered The recipient has received the package and the delivery has successfully been completed. 
DTDC How to Track

Types of DTDC Service

DTDC started from a small company but with passage of time it started to cover all kind of shipments, from all size of parcels, quick mails, and all-time sensitive deliveries with minimal and affordable rates. It not only covers the 96% of Indian territories to deliver parcels but also it delivers all over the globe and considered as international player in logistics industry.

It offers multiple type of services including:

  • DTDC Express Parcels
  • DTDC Ground Services
  • Value Added Services
  • International Shipments
  • Ecommerce Logistics and Solutions

Express Parcels

Express Parcel services are designed specially for B2B and C2C deliveries and considered one of the quickest ways of shipment. From a mail to parcel or a document to a large truck load consignment, express parcel delivery services is suitable for everyone. The fast DTDC consignment tracking is also key element of express services.

International shipments and DTDC Global Tracking

DTDC is operational in more than 200 countries where it offers cost effective and speedy shipping solutions to its customers. There are multiple services that DTDC offers and these services includes:

  • Cross Border Management
  • Last-Mile Delivery
  • Premium Express
  • Priority Express
  • Import Express
  • E-commerce Solutions
  • Freight Forwarding

Integrated E-commerce Logistics

In today’s world ecommerce is an essential element of businesses. DTDC offers end to end courier, fulfilment, pickup and return services to its ecommerce clients stores and companies. These services include:

  • B2C Pick-up
  • B2C Delivery Services
  • Fulfillment Services 
  • Value-added Services (VAS)
  • Customized API Integration
  • Payment on Delivery or Cash on Delivery (COD)
  • End to End Fulfilment
  • Returns
  • Storage
  • 3PL Services

How Long Does DTDC Takes to Deliver?

DTDC is considered one of the fastest Indian courier company. It takes 3-7 working days for domestic services, while international delivery takes around 3-6 working days. In term of premium Express service, it takes 24-48 hours for domestic delivery. While, for international premium delivery it takes 2-4 business days.


How Much Does DTDC Charge Per KG?

Courier LocationWeight Price 
Domestic Within city 500-gram Rs. 40 to Rs. 100
Different states 1-kilogram Rs. 200 to Rs. 500
International To The US500-gram Rs. 2000 to Rs. 3500
1-kilogram Rs. 3000 to Rs. 5000

About Desk to Desk Courier and Cargo (DTDC)

CARRIAGE TRACKING – YOUR All LOGISTICS SOLUTION IN ONE PLACE

History of DHL

DTDC Express limited is an Indian based courier company. It is one of the well-known courier company in India that people rely on, as it handles approximately 12 million plus shipments and deliveries each month.

DTDC stand for Desk to Desk Courier and Cargo. It is one of the India’s leading courier tracking company that has more than 300 operational offices owned by DTDC Express Limited and more than 5800 franchises all over India. It was started in 1900 and now it became a multinational courier service company that has 200 plus international offices.


In 2013 DTDC expands it circle and partnership with GeoPost that is the express logistic division of La Poste, a well renowned global courier company. Now this company offers multiple supply chain services including, DTDC Express delivery, DTDC Express tracking, surface transportation, freight forwarding, cargo and other logistic services.


DTDC Tracking Customer Care Contact Details

DTDC Provides a fast customer care services to its customers. It offers customer support within India as well as in other countries where it has strong presence. The customer care services are available in in English, Hindi and other regional languages.

DTDC is not just an Indian logistics company but it is now a global company with direct operations in more than 21 countries. The top ones among those are:

  • India
  • United States (USA)
  • United Arab Emarat (UAE)
  • United Kingdom (UK)
  • Australia
  • Canada

While in some countries DTDC has partnered with multiple companies as per best suitable options. Among such countries the following ones are on top where DTDC has strong presence.

  • Bangladesh
  • Hong Kong
  • Israel
  • Kenya
  • Malaysia
  • Myanmar
  • Nepal
  • Saudi Arabia
  • Sri Lanka

Official website:

DTDC operate the international site and a domestic site for Indian customers separately.


DTDC Global customer care:

  • Office: Headquarter
  • Email: [email protected] (for business quires)
  • Phone Number: 080-25365032, 25365039
  • Address: DTDC House No.3, Victoria Road, Bangalore 560047, Karnataka

DTDC Customer Care Working Hours

Customers can reach out to DTDC through phone or email during business hours, which are Monday to Saturday from 09.30 AM to 06.00 PM IST.

Meanwhile you can contact DTDC customer care according to your need, area or shipping location.

  • Monday – Saturday: 09:30 am-06:00 pm IST
  • Sunday: Closed

U.S. Postal Services Timings – Time Post Office Open

DTDC India Customer Care

  • Office: Corporate Office
  • Email: [email protected]
  • Phone Number: + 91 – 9606 911 811 / +91- 73 0577 0577
  • Address: House No 3, Victoria Road, Bangalore 560047, Karnataka
  • Working Hours: (Monday to Saturday 9.30 AM – 6.00 PM) IST
  • Bangalore Phone Numbers: +91 80 25361410 / +91 80 25361411 / +91 80 25361412 / +91 80 25361413
  • Bangalore Address: #269, Lahari Towers, 1st Main, Albert Victor Road, Chamrajpet, Bangalore, Karnataka, India – 560018
  • Kolkata Phone #: +91 33 40329819 / +91 33 33004444
  • Kolkata Address: 404/405, Kaji Nazrul Islam Sarani Vip Road, Raghunathpur, Kolkata, West Bengal, India – 700059
  • Mumbai Phone #: +91 22 33004444 / +91 22 30803300
  • Mumbai Address: Plot No. 14, Vijay Nagar, Western Express Highway Near Virvani Estate, Mumbai, Maharashtra, India – 400057

DTDC Tracking United States Customer Care

  • Office: Head Office
  • Email: [email protected]
  • Phone Number: +1 212-268-2727
  • Toll Free Number: 1-866-383-6606
  • Fax Number: +1 212-268-0525
  • North America Mobile Number: +1-917-650-5470
  • Address: DTDC Express Inc. 545, 8th Ave, Suite 17SW, New York, NY 10018
  • Working hours: Monday – Friday 09:00 – 19:00 EST

DTDC UAE Customer Care

  • Office: DUBAI (Regional Head Office)
  • Email: [email protected] &
    [email protected]
  • Phone Number: +97142629408
  • Address: DTDC Eurostar Courier & Cargo LLC, PO Box No. 118519, Warehouse No. 4, Marrakech Street, Near Emirates Metro Station, Behind RTA Office, Um Ramool, Dubai, UAE
  • Working hours: Monday – Friday 09:00 – 19:00 EST

DTDC Canada Customer Care

  • Office: Head Office
  • Email: [email protected]
  • Phone Number: 1-905-405-1111 / 11816475440094
  • Toll Free Number: 1-855-397-3832
  • Address: Isapur Estate, 7454 Airport Road, Mississauga, ON L4T 2H5
  • Working hours: Monday to Friday (10 AM to 6 PM (Head Office) 9 AM to 7 PM (Customer Service)
  • Franchise Location: 885 Progress Avenue, Unit 107 Ground Floor, Scarborough, ON M1H 3G3
  • Franchise Phone #: 1-647-838-3025
  • Franchise Email: [email protected]
  • Phone Number: +97142629408
  • Address: DTDC Eurostar Courier & Cargo LLC, PO Box No. 118519, Warehouse No. 4, Marrakech Street, Near Emirates Metro Station, Behind RTA Office, Um Ramool, Dubai, UAE
  • Working hours: Monday – Friday 09:00 – 19:00 EST

DTDC Customer Care United Kingdom (UK)

DTDC Australia Customer Care

  • Office: Head Office
  • Email: [email protected]
  • Phone Number: 1300 658 775
  • Address: Unit 9 / 10 Ferngrove Place, Chester Hill, NSW 2162
  • Working Hours: Monday – Friday, 9 am – 5:30 pm

FAQs on DTDC Tracking and Delivery

The normal office working hours of DTDC are 9:30 AM to 6 PM from Monday to Saturday. Apart from it DTDC offers “Prime Time Sunday Plus” services for those who want to have their delivery on Sunday. But this service is only available in very few areas of India.

No, you can’t send item that falls under the restricted and banned categories. Sim card falls under such category. Please check DTDC restricted & banned items before planning your shipment.

You can check the DTDC courier tracking number on the receipt that DTDC provides you when you book your order. If you lost your tracking number then you must consult with the customer care.

Normally, DTDC Global shipment takes 7-10 working days to deliver. But in some outstanding cases the time period can be 15 days or longer, depends on various factors.

DTDC is an Indian courier company with its domestic presence in almost 96% of india and in 200 Plus countries. It has the head office located in Bangalore. DTDC stands for “Desk to Desk Courier & Cargo”. It is now one of the fastest Indian courier company.