UMAC Tracking: Track Your Balikbayan Box & Cargo Status
CARRIAGE TRACKING – All-in-One Courier Tracking Service
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Please Put Your UMAC Cargo Tracking Details or Balikbayan Box Number
Enter the UMAC Tracking Number
For UMAC tracking, enter your box number or invoice number in the tracker above or on UMAC’s official site (umaccargo.net). Some tracking pages also ask for the shipper’s or consignee’s last name. UMAC Forwarders Express is a Philippines-based balikbayan box forwarder. Sea cargo usually takes around 6 to 8 weeks to reach the Philippines. For help, call the UMAC head office hotline on (632) 8-470-7872.
If you’ve sent a balikbayan box home to family in the Philippines, or you’re waiting for one, UMAC tracking is how you follow it. Balikbayan boxes travel by sea, so tracking works a bit differently from a normal parcel. Updates are spread out over weeks, and the box passes through several hands before delivery.
This guide explains how to track a UMAC box, what your box number looks like, how long delivery takes, and how to contact UMAC in the Philippines and abroad.
What Is UMAC?
UMAC Forwarders Express Inc. is a freight forwarder that ships balikbayan boxes and cargo to the Philippines. It works mainly for overseas Filipino workers and Filipino communities abroad. Its head office and main warehouse are in Marikina City, Metro Manila, and it has provincial branches across Luzon, the Visayas and Mindanao.
Outside the Philippines, UMAC works through partner agents and affiliated offices, including in the US, Canada, the Middle East (Dubai, Bahrain, Saudi Arabia), Asia (Hong Kong, Macau, Korea), Guam, Palau and New Zealand. Many of these partners operate under their own names alongside UMAC, which is why your receipt may show a different company. For more on the company itself, see our UMAC Forwarders Express Inc. guide.
UMAC Tracking: How to Track Your Balikbayan Box
Using Carriage Tracking is handy if you also track parcels with other couriers, since you can follow them all from one page. For a step-by-step walkthrough, read our UMAC box tracking guide.
UMAC Tracking Number Format
Your UMAC tracking number is usually the box or invoice number the agent gives you when you hand over the box. It typically starts with a few letters, which often identify the agent or origin office, followed by digits, for example ABC123456. Formats vary between agents, so always copy the number exactly from your receipt.
Keep the receipt and a photo of it until the box is delivered. Our UMAC tracking number guide covers where to find it and what to do if you lose it.
How Long Does UMAC Take to Deliver?
Balikbayan boxes usually travel by sea, and door-to-door delivery to the Philippines typically takes around 6 to 8 weeks from pickup. It can take longer for remote provinces and islands, or during the busy months before Christmas, when cargo volumes peak.
A typical journey:
- Pickup or drop-off at the origin agent
- Consolidation into a shipping container
- Sea freight to Manila
- Customs clearance in the Philippines
- Unloading and sorting at the Marikina warehouse
- Delivery to the consignee or provincial branch
Long gaps in tracking are normal during the sea leg and customs clearance.
UMAC Balikbayan Box Sizes and What You Can Send
Box sizes and prices depend on the origin country and the agent. Most agents offer standard balikbayan sizes, from small to jumbo. See our UMAC balikbayan box guide for sizes and typical prices.
Some items aren’t allowed, such as flammables, firearms, cash, and certain food or medicines. Check the UMAC prohibited items list before packing to avoid delays at customs.
UMAC Contact Details
UMAC Head Office (Philippines)
UMAC asks consignees to keep their contact number up to date, so deliveries aren’t delayed. For provincial branches and warehouses, see our UMAC Cargo Philippines guide.
UMAC in the US, Canada and Other Countries
Overseas, contact the agent who took your box, since they hold your booking. Branch details by region are in our guides to UMAC Express Cargo USA and UMAC Canada, and the full list is on our UMAC tracking contact number page.
UMAC Tracking Not Updating?
If the box is well past 8 weeks with no update, call the origin agent first, then the UMAC head office with your box number.
Similar Balikbayan and Diaspora Cargo Carriers
UMAC isn’t the only forwarder serving overseas Filipinos. Forex Cargo is another major balikbayan box shipper and works with UMAC in several countries. For families sending boxes to Eastern Europe instead, Meest America offers a similar door-to-door cargo service.
Other Carriers at Carriage Tracking
Tracking parcels with other couriers too? Browse all carrier tracking services and follow them from one page.
